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Artastana, Nur-Sultan (Astana)

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From33US$ /night
Check-in
27Apr2025Select date
Check-out
28Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Zeltoksan Street 42, Nur-Sultan (Astana), Kazakhstan, 010000
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Triple Room
Max:
2 persons
28 m² 
Bed options:
3 Single beds
City view
Shower
Heating
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Twin Room
Max:
2 persons
25 m² 
Bed options:
2 Single beds
City view
Shower
Heating
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Standard Double Room
Max:
2 persons
20 m² 
Bed options:
1 Single bed
City view
Shower
Heating
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Getting around

A list of all available modes of transport

City Centre
Nur-Sultan (Astana) 2.4 km
Airports
Astana (TSE) 20.1 km
Train
Astana Train Station 1.9 km

Location

Zeltoksan Street 42, Nur-Sultan (Astana), Kazakhstan, 010000
Map view
Zeltoksan Street 42, Nur-Sultan (Astana), Kazakhstan, 010000
Nearby
Bogenbai Batyr street
Monument to Bogenbai Batyr
580 m
Restaurants
Cafe Osoba
510 m
Zheltoksan st.
Babi Cafe
530 m
Zhenis Ave.
Efir
780 m
Zhenis Ave.
ShashlykoFF
1.2 km
Auezova St.
Dorffman
480 m
pr.Zhenis d.56
Princess Turandot
900 m
Sary Arka Avenue # 40
Turandot
880 m
Saryarka Ave.
Pelmesto
780 m
Beibitshilik
5 Ugol
1.1 km
Au_zova St.
Restoran "Pivovaroff"
1.3 km
Beybitshilik 24
Klava, Davai
1.0 km
Beybitshilik 56

Reviews and Ratings

Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
7.6
Location
7.0
Service
9.0
Dining
5.4
Guest reviews
7.8/10
based on 5 reviews
7.6
7.6/10 based on 746 reviews
Leo
United Kingdom, February  2025
7.0/10

My stay was a mixed experience. The room was spacious and accommodating, but the breakfast options left much to be desired. The staff was friendly and helpful, making my time here enjoyable despite the drawbacks.

Rooms
8.0
The room was large and well-lit, which I appreciated. It provided ample space for my needs.
Service
9.0
The staff was generally friendly. Aida, at the front desk, was particularly helpful in arranging my tours and assisting with translations. Her efforts truly stood out.
Location
7.0
The location was convenient enough for getting around, although a bit away from the city center. I managed to find transport options that worked well for me.
Dining
6.0
Breakfast was decent, but choices were limited. I enjoyed the omelette, but other items felt underwhelming. It could definitely use more variety.
Facilities
6.0
The overall facilities were basic and there were issues such as inconsistent hot water in the shower. However, the cleanliness was adequate.
Jackson
United Kingdom, February  2025
7.4/10

My stay at Artastana was a mixed bag. The rooms were spacious and comfortable, with good heating, but some of the facilities and services left much to be desired. While the staff, particularly Aida, were incredibly helpful and made my visit more enjoyable, the breakfast options and some maintenance issues were disappointing.

Rooms
7.0
I found my room to be beautiful, large, and well-lit, which made my stay quite pleasant. However, the bathroom equipment felt outdated, and I encountered issues with cleanliness.
Service
9.0
Aida at the front desk was fantastic; she went above and beyond to assist me with translations and arranging transport around the city. Overall, the staff were friendly and attentive, which added to my experience.
Location
6.0
The hotel is situated in the old part of Nur-Sultan, which is walkable to the newer areas, though it may not be ideal for those looking to stay in the heart of the city.
Dining
5.0
Breakfast was a disappointment; while there were options like porridge and scrambled eggs, the quality was not great. I found the coffee to be particularly bad, and there were times when they ran out of food or utensils.
Facilities
5.0
The hotel had some basic amenities but lacked maintenance in certain areas, including inconsistent water temperature in the shower. Daily housekeeping was also not provided, which affected my stay.
Gavin
United Kingdom, November  2024
6.8/10

I had a pleasant stay at Artastana, with comfortable and spacious rooms, though the dining options left something to be desired. The staff, especially Aida, were incredibly helpful, making my experience enjoyable. However, I did face some issues with water temperature in the shower, which was frustrating at times.

Rooms
9.0
The room I stayed in was large and well-lit, providing a comfortable space to relax. The bed was comfy as well, making it a good spot to rest after exploring.
Service
10.0
The staff were friendly and Aida stood out with her excellent English and willingness to assist me. She even helped arrange a taxi for my sightseeing, which was above and beyond.
Location
8.0
While the hotel is not in the bustling center, it is in a relatively quiet area that was walkable to main roads and transport options, which made it convenient for my needs.
Dining
6.0
The breakfast offered was decent but lacked variety. I found some options acceptable, yet there were days when certain items were not replenished, which was disappointing.
Facilities
7.0
The hotel had good facilities and was well-maintained, but I did run into issues with the shower sometimes not having warm water, especially when I needed it most.
Lily
United Kingdom, November  2024
7.0/10

Staying at Artastana was a decent experience overall. The hotel is a great value for the price, especially with the large rooms and comfortable beds. However, the breakfast could use some serious improvement, and I dealt with a few cleanliness issues that detracted from my stay.

Rooms
6.0
My room was large and comfortable, which was a nice surprise. However, I did encounter some cleanliness problems.
Service
8.0
Aida at the front desk was a gem! Her English skills really helped, and she went out of her way to arrange transportation and act as a translator for me.
Location
7.0
The location is convenient if you plan ahead for transport options. It’s a quiet area and not too far from key locations in the city.
Dining
5.0
The breakfast had limited options and wasn't particularly great. Everything was served in plastic-covered portions and ran out quickly without being replenished.
Facilities
5.0
Facilities were basic, and I faced some issues with cleanliness and maintenance, like a broken air conditioning unit in the room. Housekeeping wasn't consistent during my stay.
Riley
United Kingdom, October  2024
6.4/10

During my stay at Artastana, I appreciated the spacious room and friendly staff, especially Aida, who was incredibly helpful. However, the breakfast didn't meet my expectations and there were issues with soundproofing that affected my comfort at night.

Rooms
8.0
The room was enormous, very clean, and had a comfortable bed. I really enjoyed the spaciousness.
Service
9.0
The staff was friendly, and Aida truly stood out for her willingness to assist and translate whenever needed; she is a gem!
Location
7.0
The location is quite convenient, though a bit far from the center. Ideally, it's best to plan your transport in advance.
Dining
5.0
Breakfast was average with limited choices, but the omelet was at least decent. I wish there had been more options.
Facilities
6.0
Facilities were basic; I faced issues with soundproofing, and there were times the hot water was inconsistent.
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Check-in
27Apr2025Select date
Check-out
28Apr2025Select date
Rooms and Guests2 Guests, 1 Room